Which FAQs are you looking for?
FAQs for Delegates
Agenda/Conference Format
If poster submissions are included in the agenda you will receive this information from the Event Manager. For more information please contact customerservice@hansonwade.com
Roundtable sessions are breakout discussion sessions. These are grouped by shared interests e.g. a theme, topic area or question. These roundtables will have a dedicated moderator who will set the context and start the discussion, they will also be facilitating conversation and questions throughout the session. Once you've decided which roundtable you'd like to be part of, you can join the session as an active participant of the conversation
On conclusion of the event you will be provided with information on how to access the post-event materials, this includes any session materials we have been given permission to share
The delegate list is not available pre- or post-event, however, you will be able to communicate with and swap details with your new contact during the live event in Boston
Tickets & Registration
Your physical registration includes full access to the conference (Day 1 & 2). For access to our Workshop Day, please ensure to choose a ticket that includes this option.
The registration includes lunches, refreshments, and documentation. It does not however, include travel or accommodation.
Yes, you may register on behalf of someone else. When you book online we'll need you to provide the name, job title, company and contact details of the person you wish to register so we can make sure they receive their details
Please send your enquiry to customerservice@hansonwade.com who will be able to assist you.
If you let us know, we can swap your pass with a colleague or client of your choosing. Alternatively, if you notify us up to 14 days prior to the date of the event, you will be entitled to receive a credit for a future event of your choice (up to the value of sums paid by you in respect of the event).
For more information and our complete cancellation policy, please visit our website here.
Your registration will be converted to a virtual event pass and you will receive a partial refund of your physical ticket price to the equivalent digital price. For more information and our full terms and conditions please visit our website here: https://hansonwade.com/terms-conditions/.
Please contact customerservice@hansonwade.com who will be able to assist you with your inquiry
A certificate of attendance can be requested post event by emailing customerservice@hansonwade.com
Please send your enquiry to customerservice@hansonwade.com who will be able to assist you with a visa invitation letter. Please note that this will not be provided without a confirmation and payment of your registration.
Pricing & Discounts
We do offer a reduced registration fee for academics, start ups and small biotech in order to make the meeting accessible to everyone. Please visit the registration page or contact customerservice@hansonwade.com for more information
Yes, we do - we encourage teams to attend the meeting in order to make more connections and multiply the value that you can take back to your organisation. For more information, please visit the registration page
Refunds & Cancellations
If you can no longer attend the event, you may cancel your booking up to 14 days prior to the date of the event by notifying us by email at customerservice@hansonwade.com. Upon cancellation you will be entitled to receive a credit for a future event of your choice (up to the value of sums paid by you in respect of the event)
For more information and our complete cancellation policy, please visit our website here. For more information and our full terms and conditions please visit our website here: https://hansonwade.com/terms-conditions/.
Customer Feedback
At the end of the event you will be contacted by our Customer Experience team with a short survey. If you would like to give feedback in the meantime, please email customerservice@hansonwade.com
Please email customer.service@hansonwade.com citing the event name and detail your complaint
FAQs for Speakers
Agenda/Conference Format
Roundtable sessions are breakout discussion sessions. These are grouped by shared interests e.g. a theme, topic area or question. These roundtables will have a dedicated moderator who will set the context and start the discussion, they will also be facilitating conversation and questions throughout the session. Once you've decided which roundtable you'd like to be part of, you can join the session as an active participant of the conversation
We will ask your permission to share your presentation with attendees, which will be made available as a PDF at the end of the meeting.
If you are planning to present sensitive data, you are welcome to share an amended version with our attendees. It would be appreciated if this was provided 3 days prior to the event at the latest.
All approved presentations are saved on a secure and password protected website, downloadable.
You can find the most up to date Event Guide on the event website which will outline all speaking times, alternatively please contact your Event Manager or Program Director for more information. Please note that all times and dates are subject to changes, so please be aware on any updated that may be communicated from your Program Director.
The delegate list is not available pre or post-event, however, you will be able to communicate with and access all registered delegates through the people tab on the chat function throughout the live event
All presentations are required a week before the meeting. Reminders and deadlines will be sent to you by email by your Event Manager and Program Director
Pricing & Discounts
As a speaker you will be eligible for a 10% discount on all additional delegate passes. please contact your Event Manager or Program Director for more information
We do offer a reduced registration fee for academics, start ups and small biotech in order to make the meeting accessible to everyone. Please visit the register page or contact customerservice@hansonwade.com for more information
Yes, we do - we encourage teams to attend the meeting in order to make more connections and multiply the value that you can take back to your organisation. For more information, please visit the pricing page
Customer Feedback
At the end of the event you will be contacted by our Customer Experience team with a short survey. If you would like to give feedback in the meantime, please email customerservice@hansonwade.com
Please email customer.service@hansonwade.com citing the event name and detail your complaint
FAQs for Sponsors
Partnership Agreement
All details can be found in your partnerships contract. If you're unable to locate this, please contact your Partnerships Director.
Please ensure that all communication copies in your dedicated Partnerships Director, who will always act as your main point of contact. However, in addition to this you may also receive communication from your Event Manager for logistical related information and your Program Director for information around the speaking agenda.
Delegate lists are provided by your Partnership Director, please contact them directly if you require an updated copy.
Unless contracted otherwise, standard exhibition floorspace for booths are 10ft wide x 10ft deep (or 3m x 3m). Hanson Wade will provide you with: Two chairs, One draped table, And one access to power (500W). Should you require furniture, different/more electricity, Audio Visual equipment or floorplan - please contact your Partnership Director.
Typically, partners will bring roll-up banners or a backdrop along with some marketing collateral and giveaways to provide to attendees. Please also bring business cards and a branded tablecloth.
All shipping information is available in the Sponsorship & Exhibition Manual sent to your team. Please check with your Event Manager or Partnership Director if you do not have this information.
If you're speaking on the conference agenda, please refer to your contract for time allocated. We recommend presenting a case study and leaving 5 minutes at the end for Q&A. For all presentations we recommend leaving out the general company history / geographic information and jump straight to the content!
All presentations are required a week before the meeting. Reminders and deadlines will be sent to you by email by your Event Manager and Program Director.
We will ask your permission to share your presentation with attendees, which will be made available as a PDF at the end of the meeting.
If you are planning to present sensitive data you are welcome to share an amended version with our attendees. It would be appreciated if this was provided 3 days prior to the event at the latest.
All approved presentations are saved on a secure and password protected website, downloadable and available to access for 3 months post meeting.
Please contact your Partnerships Director immediately to discuss your options.
Please check with your Event Manager or Partnership Director who will be able to provide confirmation.
Customer Feedback
At the end of the event you will be contacted by our Customer Experience team with a short survey. If you would like to give feedback in the meantime, please email customerservice@hansonwade.com
Please email customer.service@hansonwade.com citing the event name and detail your complaint
